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Admins and Reviewers approve or return a Sign-off.
Task Reviewers can request one. Members can see them. See Roles.
A Sign-off is the four-eyes check on a Review: one person decides, and another approves before the decisions take effect. Your policies can require a Sign-off on every Review or a subset of Reviews (e.g. High risk). If they don’t, anyone working on a Review can still ask for one when they want a second opinion.

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Request a Sign-off

Once every Capability on the Review has a decision, go to Decide and click Request sign-off. You can optionally add an Instruction to signer to say what you’d like them to look at. The Review is now locked and its status updates to Awaiting sign-off. It appears in the Awaiting sign-off view of everyone who can approve it.
If your policies require a Sign-off for a particular Review, Request sign-off is the only way to finish the Review: Finalize stays disabled until one is approved.
To change a decision while the request is pending, click Retract. The request is withdrawn and the Review unlocks. Removing a Capability decision withdraws the request, too.

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Approve or return

Open the Review from the Awaiting sign-off tab. On Decide, under Sign-off decision, choose one of two options:

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After a return

The reviewer revises the Review and requests a new Sign-off, which replaces the returned one. If your policies don’t require a Sign-off, they can also finalize without asking again. Every Sign-off stays on the Review’s Timeline with who requested it, who decided, and the notes, and is included in Due Diligence Files.

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FAQ

No. Anyone with the right role can pick it up from the Awaiting sign-off view, except the person who requested it.
Not from the Sign-off. A note to the business is written by the reviewer when they decline every Capability, before requesting the Sign-off. It’s sent once the Sign-off is approved.